gruum Phone Numbers and Emails


  • +44 161 883 1879
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gruum Emails:

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gruum Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call gruum is 441618831879.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Saturday.

  • Be prepared for the call as gruum may ask you for the following information to identify you as a customer: email.

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Contact Information

gruum Website:

gruum Help Center:

Corporate Office Address:

Gruum Europe Limited
Unit 3, Brookside Industrial Estate, Waterloo Road
Stockport, England SK1 3BJ
United Kingdom

gruum Rating Based on 6 Reviews

Rating details

more details
Customer service
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is gruum's Customer Service?

Barry C Bjc
Barry C Bjc
Feels Disappointed | Mar 29, 2024

Crap no help at.all

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Maximillion Shh
Maximillion Shh
Feels Disappointed | Mar 20, 2024

Email response was fairly quick when compared to other companies, but I prefer to be able to make phone contact, especially when there are several questions I need answering.

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Verginia Okc
Verginia Okc
Feels Disappointed | Feb 01, 2024

Couldn't speak to anyone

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Jonathan S Pxn
Jonathan S Pxn
Feels Satisfied | Aug 10, 2023

First class

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Summary of gruum Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call gruum?

Shipping and Delivery Question:

  • “I didn't received what I have ordered”
  • “Delivery”
  • “Missing parcel”

Payments and Charges Question:

  • “Charged without subscription”
  • “Payment taken”

Product/ Service Question:

  • “Promotional code not worked”
  • “Broken items”

Request for Information Question:

  • “About my order”
  • “About a damaged parcel”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “I need to cancel an order”

Account Question:

  • “Issue with my account”

Other Question:

  • “Goods”
  • “Query in my order”
  • “Place an order”

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